With love and passionately designed and of our products that we produce and sell to places spreading to homes is an experience that makes us happy. We want the amount you pay for the product you have purchased to be fully deserved. and to inform you about damage that may occur with intensive use We’d love to. We’d love a use guide, guide or you can think of it as a warranty certificate.
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How can I contact you about my orders?
You can follow the information about your orders from your customer panel or info@sercancaglarstudio.com You can request information at
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Which payment methods can I use?
Payment with all cards you can do it. You can contact us for different payment methods.
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I want to cancel my order, what can I do?
Our orders are personalized is being prepared,change and as canceled If the cases have not passed the submission stage info@sercancaglarstudio.com We encourage you to contact us at
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How many days are the products shipped?
Your orders are specially prepared for you. We therefore have a delivery time of 15 working days. Delivery by logistics or cargo depending on your address and the product you receive will be provided. Sizeı We have an appointment delivery system for the delivery of products. All your orders will be delivered at one time.r.
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Which countries do you ship to?
We provide delivery for the whole of Turkey, but free delivery is available within Istanbul and for shippable products. Please contact us for other delivery options due to the sensitivity of our products. Products over a certain kg/percentage are sold only in Turkey. Domestic sales of products are made except for the products sent abroad as specified on the product detail page.
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Which cargo company do you ship with?
We work with Yurtiçi Kargo and UPS for domestic shipments . You can choose the company you want on the payment page. For international shipments, we receive special offers and services from DHL and TNT companies. FOR LOADED ORDERS, we receive special offers and services from logistics companies.